Privacy Policy
Effective date: 15 April 2026 | Last updated: 28 April 2026
This privacy policy explains how Lancemere Pte. Ltd. ("Lancemere", "we", "us") collects, uses, and protects personal data when you visit lancemere.com ("the Site"). This policy is drafted in accordance with the Singapore Personal Data Protection Act 2012 (PDPA).
1. Data We Collect
We may collect the following categories of personal data:
- Contact form submissions: Name, phone number, and email address, submitted voluntarily through the contact form on the home page.
- Cookies: Small text files stored on your device to remember your cookie consent preference. No tracking or analytics cookies are used.
- Server logs: Your IP address, browser type, referring URL, and pages visited may be recorded automatically by the web server for security and maintenance purposes.
2. How We Use Your Data
- To respond to enquiries submitted through the contact form.
- To maintain and secure the Site.
- To comply with legal obligations under Singapore law.
We do not sell, rent, or share your personal data with third parties for marketing purposes.
3. Cookies
The Site uses a single cookie to record whether you have accepted or rejected the cookie banner. This cookie is stored locally on your browser (via localStorage) and does not transmit data to any external server. You may clear this preference at any time by clearing your browser's local storage.
4. Data Retention
Contact form submissions are retained for up to 12 months, after which they are deleted. Server logs are retained for up to 90 days.
5. Your Rights
Under the PDPA, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Withdraw consent for data collection (which may limit our ability to respond to your enquiries).
To exercise any of these rights, contact us at contact@lancemere.com.
6. Security
We implement reasonable technical and organisational measures to protect personal data against unauthorised access, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure.
7. Third-Party Links
The Site contains links to external websites (e.g., Toastmasters International, Wikipedia, government agencies). We are not responsible for the privacy practices or content of these external sites.
8. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Site after changes constitutes acceptance of the revised policy.
9. Contact
Lancemere Pte. Ltd.
71 Robinson Road, #14-01, Singapore 068895
Email: contact@lancemere.com
Phone: +65 6223 4781